E-Networks is seeking customer-focused professionals to join our team in Parika. If you’re passionate about delivering excellent customer service and want to be part of Guyana’s leading telecommunications and technology company, we want to hear from you!
Open Positions
Position Overview: Be the frontline of E-Networks, providing exceptional customer service and support to our valued clients.
Key Responsibilities:
- Assist customers with inquiries, complaints, and service requests
- Process account applications and service activations
- Provide information about E-Networks products and services
- Resolve customer issues efficiently and professionally
- Maintain accurate customer records and documentation
- Deliver positive customer experiences at every interaction
Requirements:
- Minimum of 5 CXC subjects (including Mathematics & English) (required)
- Excellent communication and interpersonal skills
- Customer service orientation
- Problem-solving abilities
- Computer literacy
- Professional and friendly demeanor
Customer Experience Team Lead
Position Overview: Lead our customer experience team in Parika, ensuring excellent service delivery and team performance.
Key Responsibilities:
- Supervise and lead the customer experience team
- Ensure team meets service quality standards and targets
- Handle escalated customer issues and complaints
- Train and mentor team members
- Monitor team performance and provide feedback
- Coordinate with other departments to resolve customer concerns
- Implement customer service best practices
Requirements:
- Minimum of 5 CXC subjects (including Mathematics & English) (required)
- Previous supervisory or team lead experience preferred
- Strong leadership and people management skills
- Excellent customer service background
- Problem-solving and decision-making abilities
- Computer literacy and proficiency
Customer Experience Technician
Position Overview: Provide technical support to customers while delivering excellent customer service experiences.
Key Responsibilities:
- Assist customers with technical inquiries and issues
- Troubleshoot and resolve technical problems
- Provide guidance on product setup and usage
- Install and configure customer equipment as needed
- Document technical issues and resolutions
- Collaborate with technical teams on complex issues
Requirements:
- Minimum of 5 CXC subjects (including Mathematics & English) (required)
- Related certificate and experience is a plus
- Technical aptitude and problem-solving skills
- Good customer service abilities
- Willingness to learn technical systems
- Computer literacy
What We’re Looking For
Across all positions, we value candidates who:
- Are customer-focused and service-oriented
- Have excellent communication skills
- Are reliable and professional
- Work well in a team environment
- Are eager to learn and grow
- Possess a positive attitude
Why Join E-Networks?
- Work with Guyana’s leading telecommunications company
- Competitive compensation and benefits
- Professional development and training opportunities
- Dynamic and supportive work environment
- Career advancement potential
- Be part of a growing team in Parika
Location
Parika
How to Apply
Send your CV and application to:
Email: jobs@enetworks.gy
Application Deadline: February 28, 2026
Apply now and join the E-Networks team in Parika!
